Dell Xps 18 Driver Download Install Update
I just re-imaged my Dell XPS due to a security breach. I have installed Intel dual band wireless AC since last year.
The system sees the network adapter but not the Bluetooth. I'm running Window 10 Pro version build Could the security tool s prevent the installation? Hello KrisC, Thanks for posting in our communities. Best regards, Eugenio F. I will add a little more to Eugenio's information.
There are Bluetooth issues in the Fall Creator's Update. As a result, before attempting to install the latest Bluetooth and PROSet Wireless packages, you should uninstall any previous instances of this package and, if the Microsoft driver remains attached to device, uninstall it as well. A reboot before reinstalling would also be appropriate. I also downloaded a Dell AC driver from Dell support site.
The installation didn't find the bluetooth device - before and after rebooting the laptop. Here is the challenge - once I rebooted the laptop, it no longer functions and gave an error "Windows cannot start this hardware device because its configuration information in the registry is incomplete or damaged.
Code 19 " and the device no longer functions. I have attached the screenshot as a reference. After seeing this error, have you tried running the Troubleshooter? It may not fix it but could give some additional information Hello KrisC, Thanks for your reply. If error 19 keeps showing up at Device manager even after a clean driver installation, this suggests there's indeed a corruption on the registry.
If the issue persists, you may backup your data and run a DISM command with the check, scan and restore health options.
I followed the steps - removed the bluetooth driver and uninstalled bluetooth application. Windows immediately installed a new driver and the bluetooth started to function. However, when I rebooted the laptop I got the same error message. I also ran DISM command with the check, scan and restore health options. Everything functions correctly except bluetooth. I would like to review this thread with our engineers to confirm if there's any other troubleshooting we may recommend.
Before doing so, we need to check your system specifications. Hello KrisC, Thanks for providing the file. Now with your system details at hand, we found the OEM hosts a separate driver for the Bluetooth portion.
It can be downloaded here: The file is called " Intel Bluetooth Driver, Version: We recommend to uninstall the current Bluetooth driver and software if still present and remove temporary files before installation: I followed the instructions - the installation went well, it enabled the bluetooth. However, when I rebooted I got the same error. Here is the output from SSU run. At this point, a clean installation of the operating system seems like the best option.
The last time you re-imaged the system, what process was followed? I followed the instruction from Dell support site - Reinstall Windows 10 to the Dell factory image using restart button.
Please enter a title. You can not post a blank message. Please type your message and try again. This content has been marked as final. This message was posted on behalf of Intel Corporation. Dell AC Issue. I ran troubleshoot and it couldn't identify the problem.
Dell AC Error Place a check mark next to Temporary Files. You can leave everything else checked or unchecked.
Press OK and wait. Go to original post. This is a computer translation of the original content. It is provided for general information only and should not be relied upon as complete or accurate.
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